Managing working hours and availability

Setting up working hours in Eggmed EHR program is essential for providers, as it helps streamline scheduling and ensures clients can only book appointments during designated times. By managing your availability, you maintain control over your calendar, reduce scheduling conflicts, and achieve a more predictable work routine. Below is a step-by-step guide on how to set your working hours and add special availability overrides when needed.

Accessing working hours settings

To manage your working hours, navigate to:

• The top navigation bar of Eggmed and click the pen icon, or
• Go to Settings > Practice Settings > Working Hours.
• On the manage working hours page, you’ll see two main sections: Availability and Add date override.

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Availability

In this section, you define your weekly working hours:

1. Select your available days
   Check each day you want to be available. For each selected day, enter the time range you’ll be available, specifying start and end times.
2. Add multiple time blocks
   Use the plus button (+) to add additional time blocks for any day. This feature allows you to break up your availability, for example, setting morning and afternoon time slots on the same day.
3. Remove time blocks
   To remove any added time block, click the delete icon next to the time range.
4. Uncheck to indicate unavailability
   If you’re unavailable on a particular day, simply uncheck that day. This removes all time blocks and prevents clients from booking sessions on that day.

Add date override

The Add date override section lets you set specific availability on certain dates, perfect for holiday schedules or unique circumstances. Follow these steps:

1. Add a date override
Click on the Add Date Override button to open the date override modal.

2. Set custom hours
In the modal, select the specific date for which you want to adjust availability. Then, define start and end times for that day.

3. Save the override
Once you’ve added the custom date and hours, save the override to update your calendar with these changes.

Managing your working hours and setting date-specific availability helps you stay organized and fully in control of your schedule. By clearly defining your available hours, you ensure that clients can only book appointments when it works for you, creating a smoother experience for everyone involved.

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